Console a Virtual Server
If you need to access your Cloud server but you cannot currently access it directly via SSH or RDP, you can always use a virtual console. Follow these steps:
Log into Your HostDime Cloud Account
This is how you access your Cloud server's main page in HostDime's Cloud.
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Log into your CORE account and click Cloud under the Products menu.
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Click the Login to Cloud Portal button.
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Now you will be on our Cloud dashboard page. Click on the Virtual Servers item in the sidebar to switch to a view of your virtual servers.
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You will see a list of all of the virtual servers you've created. Click on the Label for the server you want to work with.
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This will take you to a page where you can see up-to-the-minute statistics and work with your virtual server.
Open a Console Session in Your Browser
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At the top of the virtual server screen, find the Console button on the right side of a group of virtual server action buttons and click on it.
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This will spawn a separate window with a console session. You should now be able to log in to your virtual server and do what you need to do.
⚠️ If the new console window does not appear when you click on the Console button, check your web browser's pop-up blocking settings as they may be stopping the console from appearing.